Senior Site Reliability Engineer
We need a Senior SRE to ensure Xident's verification platform runs at 99.99% uptime. You'll own SLOs, incident response, and production reliability for a system that processes millions of identity verifications — where downtime means blocked users and lost revenue for our customers.
About Xident
Xident is building the future of digital identity verification. Our platform enables businesses to verify users' ages and identities in seconds, while respecting privacy through our unique "Verify Once, Access Everywhere" model.
Founded in 2023, we've already processed over 10M+ verifications processed and serve 500+ businesses. We're a remote-first company with team members across 12 countries.
Our mission is simple: To make identity verification seamless, private, and accessible for everyone. We believe privacy and convenience shouldn't be mutually exclusive, and we're proving it every day.
25+
Team members
500+ businesses
Customers
12
Countries
What You'll Do
- Define and enforce SLOs/SLIs across our Go API, Python OCR workers, and PostgreSQL infrastructure
- Own incident response — build runbooks, lead postmortems, and drive reliability improvements
- Design and maintain our observability stack: Prometheus metrics, Sentry error tracking, structured logging
- Implement chaos engineering practices to proactively identify failure modes
- Optimize database performance — query tuning, connection pooling, and Neon PostgreSQL scaling
- Build capacity planning models and ensure our infrastructure scales with customer growth
What We're Looking For
- 7+ years of SRE, platform, or production engineering experience
- Expert knowledge of Prometheus, Grafana, and alerting at scale
- Deep experience with PostgreSQL operations — replication, backup, disaster recovery
- Strong coding skills in Go or Python for building tooling and automation
- Experience running production systems at 99.9%+ availability
- Proven incident response leadership and blameless postmortem culture
Nice to Have
- Experience with Neon or other serverless PostgreSQL platforms
- Background in SOC 2 or GDPR compliance from an infrastructure perspective
- Familiarity with GPU infrastructure reliability for ML workloads
Our Hiring Process
We respect your time and aim to complete the entire process within 2-3 weeks. Here's what to expect:
Application Review
3-5 daysOur team reviews your application within 5 business days. We look for relevant experience, passion for our mission, and alignment with our values.
Initial Call
30 minutesA 30-minute video call with our recruiting team to learn about your background, discuss the role, and answer your questions about Xident.
Technical Assessment
1-2 hoursRole-specific evaluation—this might be a coding challenge, portfolio review, case study, or technical discussion depending on the position.
Team Interviews
2-3 hoursMeet with 3-4 team members including your potential manager and cross-functional partners. We assess technical skills, collaboration, and culture fit.
Final Interview
45 minutesA conversation with a company leader to discuss your career goals, our vision, and ensure mutual fit. This is also your chance to ask strategic questions.
Offer
24-48 hoursIf it's a match, we move quickly. Expect a competitive offer within 48 hours of your final interview, with clear details on compensation and equity.
Our Values
Privacy by Design
We build systems that protect user data by default, not as an afterthought.
Ship Fast, Learn Faster
We iterate quickly, gather feedback, and improve continuously.
Ownership Mentality
Everyone owns their domain end-to-end. No finger-pointing, just solutions.
Transparent by Default
Open salaries, open metrics, open communication. Information empowers.
Join our talent pool
Apply now to be first in line when this position opens.
Apply nowOr email careers@xident.io
Benefits & Perks
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Meaningful Equity
Substantial stock options so you benefit directly from the company's success.
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Remote-First
Work from anywhere. We have team members across 12 time zones.
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Premium Healthcare
Comprehensive medical, dental, and vision coverage for you and your family.
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Learning Budget
$3,000 annual budget for courses, conferences, and professional development.
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Top Equipment
MacBook Pro, 4K monitor, ergonomic setup—whatever you need to do your best work.
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Flexible Time Off
Unlimited PTO with a 3-week minimum. We mean it—rest is productive.
Role Details
- Department
- Engineering
- Location
- Remote (US/EU)
- Employment Type
- Full-time
- Compensation
- $170,000 - $220,000
Other Engineering Positions
Senior Go Developer
We're looking for a Senior Go Developer to architect and build the core API powering millions of identity verifications. Our entire backend runs on Go with Echo, GORM, and PostgreSQL — you'll own high-throughput verification endpoints, River-based job queues, and real-time webhook delivery at scale.
Senior TypeScript Developer
We need a Senior TypeScript Developer to own our frontend ecosystem: a React + Vite customer dashboard, an admin panel, an embeddable verification widget, and an Astro documentation site. You'll build pixel-perfect interfaces that make complex verification flows feel effortless.
Senior iOS Developer
We're building a native iOS SDK that brings Xident's "Verify Once" experience to mobile apps. You'll create a production-grade Swift SDK with camera-based liveness detection, on-device age classification via Core ML, and seamless document capture — all running privately on-device.
Have questions about this role?
We're happy to answer any questions before you apply. Reach out to our team anytime.