Cookie Policy
Last updated: January 1, 2025
This Cookie Policy explains how Xident Technologies Inc. ("Xident," "we," "us," or "our") uses cookies and similar technologies when you visit our website or use our services.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and settings.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
- Session cookies: Maintain your session state during your visit
- Authentication cookies: Remember your login status
- Security cookies: Protect against CSRF attacks and fraud
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website.
- Analytics cookies: Track page visits and traffic sources
- Error tracking: Help us identify and fix issues
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Preference cookies: Remember your language and region settings
- Feature cookies: Remember your choices and customizations
Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant ads on other sites.
- Advertising cookies: Track ad effectiveness and relevance
- Social media cookies: Enable sharing and social features
3. Specific Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
xident_session | Session management | Session |
xident_auth | Authentication state | 30 days |
xident_csrf | Security token | Session |
xident_preferences | User preferences | 1 year |
_ga | Google Analytics | 2 years |
4. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
- Google Analytics: Website analytics and performance monitoring
- Stripe: Payment processing (on dashboard)
- Intercom: Customer support chat
These third parties have their own privacy policies governing how they use cookies. We encourage you to review their policies.
5. Managing Cookies
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to refuse cookies or delete existing cookies. The methods for doing so vary by browser:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and Site Permissions
Cookie Consent
When you first visit our website, you'll see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.
Opt-Out Links
You can opt out of specific third-party cookies:
- Google Analytics: Google Analytics Opt-out
- General advertising: DAA Opt-out
6. Impact of Disabling Cookies
If you disable certain cookies, some features of our website may not function properly:
- You may need to log in more frequently
- Your preferences may not be saved
- Some interactive features may not work
7. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want to be tracked. Our website currently does not respond to DNT signals, but you can manage tracking through our cookie consent tool.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of material changes by updating the "Last updated" date at the top of this page.
9. Contact Us
If you have questions about our use of cookies, please contact us at:
Xident Technologies Inc.
548 Market St, Suite 95234
San Francisco, CA 94104
Email: privacy@xident.io